MADE TO ORDER
Gelareh Pieces are individually made to order, and will be shipped within 6 weeks of confirmation. We are able to custom tailor each piece based on your measurements. Please contact us for special requests or instructions.
Orders over $500 US include free shipping worldwide. Local and country tax may apply.
If your piece has any manufacturing issues, we will accept the piece for a full refund or an exchange if you contact us within 7 days of your receipt. We will cover the cost of the return and/or exchange, once we receive the piece and verify the claim.
For sizing issues, we will accept returns for full refund, as long as you notify us in the contact form below within 7 days of original receipt of the piece. Returns must be in perfect unused condition, with no signs of damage or wear.
There is no charge to exchange items for a different size, as long as the issue is brought to our attention within 7 days of receipt. Additional sizes not in stock may take longer to replace. All size exchanges made within 7 days of receiving your piece can be exchanged for free. All size exchanges after 7 days will be the shipper’s responsibility to pay for shipping on the return.
If you wish to exchange your item for credit towards another piece, you are able to do so within 7 days of delivery of your piece, as long as it has not been worn or damaged in any way. Shipping on returns or exchanges not due to a manufacturing defect, or for a size exchange within the first 7 days, is the responsibility of the customer. Your new exchange piece will begin production upon receipt of the returned piece, and any difference in price will be due prior to beginning.